Comprehensive RCM Solutions

We provide modular and integrated solutions tailored to Multi-Specialty Clinics, Hospitals, and individual practitioners across the United States.

Medical Coding

Accurate medical coding is the foundation of a healthy RCM. Our credentialed coders (AAPC/AHIMA) stay updated on annual NCCI edits, ICD-10-CM/PCS, CPT, and HCPCS changes to ensure compliant optimization of coding metrics. We meticulously translate patient records into universal codes, abstracting the highest possible specificity to prevent unbundling or down-coding.

Core Capabilities:
  • Evaluation and Management (E&M) Level Auditing
  • Risk Adjustment & HCC Coding
  • Inpatient DRG & Outpatient Clinical Coding
  • Ambulatory Surgery Center (ASC) Coding
Medical Billing

We handle prompt charge capture, comprehensive scrubbing, and EDI batch transmissions through premier clearinghouses. Our automated rules engine intercepts errors before claims leave your system, ensuring an industry-leading >98% First Pass Acceptance Rate (FPAR). This proactive approach accelerates clean claim submission.

Core Capabilities:
  • Demographic & Superbill Charge Entry Validation
  • Claim Scrubbing via proprietary rules engine
  • Electronic Data Interchange (EDI) Transmission
  • Secondary & Tertiary Claim Processing
A/R Follow-up

Accounts Receivable management is the backbone of practice cash flows. We systematically track unpaid claims over 30, 60, 90, and 120+ days aging buckets. Our relentless follow-up teams utilize direct payer relations and IVR portals to secure estimated payment dates, drastically lowering Days in A/R and recovering long-lost dollars.

Core Capabilities:
  • Insurance Calling & Direct Web Portal Checks
  • Legacy Old A/R Recovery Projects
  • Appeals on Underpayments and Partial Pays
  • Custom Aging Reports & Analytics
Denial Management

Denials are the largest source of revenue leakage in modern healthcare. Our dedicated denial management team investigates the root cause of every rejected claim via strict ANSI remark code analysis. We correct, appeal, and re-submit denied claims, while building preventive edits to stop future occurrences.

Core Capabilities:
  • Aggressive Clinical Appeals & Redeterminations
  • Missing Information / Modifier Corrections
  • Preventive front-end demographic edit suggestions
  • Payer-specific denial trend analysis
Eligibility Verification

Incorrect or expired data causes over 30% of initial denials. We perform proactive Verification of Benefits (VOB) prior to patient visits. By confirming coverage limits before services are rendered, we secure pre-authorizations and inform your front-desk exact amounts to collect upfront.

Core Capabilities:
  • Deductibles, Co-pays, and Co-insurance checks
  • Pre-Authorizations & Specialist Referrals
  • Active/Inactive coverage verification
  • Out-of-pocket maximum tracking
Payment Posting

Precision in payment posting provides an accurate view of financial performance. We capture revenue data by processing Electronic Remittance Advices (ERA) automatically and parsing manual Explanation of Benefits (EOB) documents with line-item accuracy to ensure compliance with contracted rates.

Core Capabilities:
  • Electronic Funds Transfer (EFT) ERA Posting
  • Paper Check & Lockbox EOB batch posting
  • Write-offs & Contractual Adjustment validations
  • Credit balance and refund processing
Specialties Covered

Expertise Across Disciplines

Primary & Urgent Care

High volume, fast-paced environments require exceptionally rapid billing cycles. We understand the nuances of urgent care triage, split-billing, point-of-care testing, and preventive medicine rules applied by Medicare and top commercial payers.

Advanced Expertise:
  • S-Codes & T-Codes: Mastery over Medicaid/Commercial specific urgent care flat-rate codes.
  • E&M Optimization: Ensuring proper level selection (99202-99215) without under-coding risk.
  • In-House Labs: CLIA waiver tracking for rapid strep, flu, and urinalysis billing.

Orthopedics & Sports Medicine

Orthopedic billing is notoriously complex due to high-value surgical interventions. Our specialized certified orthopedic coders perfectly navigate the myriad of inclusive vs. exclusive procedures to prevent costly bundle denials and ensure proper physician reimbursement.

Advanced Expertise:
  • Global Period Management: Accurate tracking of 10-day and 90-day global surgical packages.
  • Modifier Mastery: Precise application of modifiers 24, 25, 50, 51, 59, RT, and LT for separate site injections.
  • DME Billing: Specialized workflows for bracing, casting, and Durable Medical Equipment.

Cardiology & Electrophysiology

Interventional cardiovascular procedures involve some of the highest scrutiny by auditors. We manage intricate component billing, separating professional (PC) and technical (TC) work precisely. Our experts strictly minimize your compliance risk while maximizing authorized payouts.

Advanced Expertise:
  • Surgical Interventions: Cath lab, stenting, pacemakers, and ICD implant coding.
  • Diagnostic Testing: Echocardiograms, holter monitors, and nuclear stress test validation.
  • Device Tracking: Ensuring device codes (C-codes) match perfectly with procedural CPTs.

Diagnostic Radiology

From standard X-rays to advanced MRI and CT contrast studies, high-volume imaging centers rely on us to capture every charge. We enforce strict front-end checks to ensure the referring physician's NPI is valid, preventing frustrating top-level Medicare rejections.

Advanced Expertise:
  • Contrast Material Billing: Ensuring proper HCPCS Q-codes are billed alongside contrast studies.
  • Component Modifiers: Strict adherence to Modifier 26 (Professional) vs. TC (Technical).
  • Multiple Procedure Reductions: Navigating MPPR rules on consecutive diagnostic scans.

Dental & Maxillofacial

Navigating the distinct differences between medical and dental insurance is critical for oral surgeons and complex dental practices. We efficiently manage pre-determinations and cross-code claims so your practice secures accurate and timely reimbursement.

Advanced Expertise:
  • Medical-to-Dental Cross-Coding: Converting CDT codes to CPT/ICD-10 when medically necessary.
  • Trauma & Sleep Apnea: Complex oral surgery billing for trauma, implants, and sleep appliances.
  • Pre-Authorizations: Robust narrative generation for strict dental necessity approvals.